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At QuadX, our Core Values are more than just words, they're a way of life. We know that companies with a strong culture and a higher purpose perform better in the long run. As we continue to grow, we strive to ensure that our culture remains alive and well. Check out our core values and see if they speak to you.
We are bold thinkers and doers.
We focus on outcome over process.
We have a bias for action towards greatest impact.
We always keep our customers’ best interest at heart.
We fall fast and forward.
We build on each other’s ideas.
We shake up the status quo.
We are relentless about our mission.
We make sure the best ideas win, regardless of who or where it is from.
We decide based on facts, not on our own opinion.
We care about contributions, not positions.
We acknowledge that the right answer may come from anyone.
We treat each other with respect.
We collaborate with people of diverse backgrounds and cultures.
We celebrate, not just tolerate, our differences.
We go out our way to help an Xer.
We laugh, learn and keep it real.
We champion work-life integration.
We encourage people to bring their whole self to work.
We don’t just invite people to the party, we encourage them to hit the dancefloor.
We don’t pretend like we know everything and if there is one thing we know for sure, it is that fact that we are learning and growing every day. Our culture manifesto is our way to communicate the best image of an Xer --- what we expect from everyone, what we aspire to become. We will continue to evolve and improve as we carry out our mission and face new challenges in the future.
In QuadX, we believe that exponential growth means balancing alignment with autonomy in every corner of our organization. However, this outcome is intensely challenging to achieve amidst the lightning speed of change, continually evolving external conditions, and naturally complex interactions between people. As a result, we are determined to follow doctrines over rules to overcome chaos and confusion. We do this by clarifying our shared purpose in everything we do, and then follow fundamental principles by which everyone guides their actions in support of that purpose. We empower agile and effective decision-making across the organization, making managers comfortable to let go of control, operate efficiently within a network through distributed responsibility, and adapt quickly to unforeseen circumstances.
We believe that people are the secret sauce to a great company. That said, we make every effort to get the right people on the bus. Once they’re in, we nurture them and strive to create an environment where everyone grows and develops to become the best version of themselves. While we give our people permission to make mistakes and recover fast, we insist on learning from them as well. When we see misalignment between expectations and results on people, we call it out objectively and respectfully, then provide support to help them succeed. We coach for high performance. At the end of the day though, we don’t force fit people. We assess them in light of contributions and outcomes and we let people success elsewhere when it’s the right thing to do.
We are nothing without our customers. That said, we put the customer at the heart of everything we do. We work hard to make our service principles evident in how our brand is observed, perceived, and experienced: Ximple, Xertain, Xeamless, Xecure. We put these 4Xs front and center and always go back to them whenever we are stuck with a decision. We take it a notch higher by being relentless in building a brand relationship. Whether it is us being a supporter to entrepreneurs, or enabler to innovators, we are determined to make more meaningful interactions over transaction in support of our mission.
We believe in the exponential power of teams. We go beyond creating a team of highly-skilled individuals working well together. When teams are aware of, and build themselves around their thinking styles, something magical happens. They become more effective working together and produce results far greater than if they were working as a mere collection of individuals. This is our working model of a great team --- unafraid to have difference with one another, instead leverages that very difference to produce great outcomes. While we count on our leaders in conducting our teams as orchestras of diverse and complementary thinkers, we expect all of us to share the responsibility of being highly effective collaborators, enabling a team of truly engaged people, accomplishing amazing results.
And if that’s not enough, we also offer the following benefits!
You don’t have to be crazy to work here, we’ll train you. So that leaves physical and dental health, and we’ve got that covered, too! QuadX provides all employees and qualified dependents with comprehensive medical care services including pre-existing conditions.
Okay, so we’re mostly comprised of young, dynamic people. But we can all benefit from having a little something to look forward to, right? So while our young folks are busy having fun, we watch out for their long-term security by saving up for their future. On top of the standard performance bonus, we also provide a retirement plan for our employees.
We don’t believe in compromises. We expect that just as dedicated our employees are to the work we do, they are also nurturing loving, healthy, family relationships. The company values family and supports family-friendly benefits. We understand that there will be times when they are needed at home and so we are open to Work From Home arrangements. We also have flexible work hours. Oh, and because this section is about Family and Parenting, of course we give paid Maternity and Paternity Leaves.
QuadX fosters a dynamic environment – we never stop moving, improving, growing, learning. We provide training opportunities to help our employees better their craft via Job Trainings and Internship Programs. And every 3 years, we allow eligible employees to enroll in any personal learning course of their choice.
Fun is in our DNA. So we encourage folks to take some time off to decompress and chill. To explore and experience life, to renew and reinvigorate. So we persuade our employees to take their leaves, and we can get pretty creative with them: others offer Vacation and Sick Leaves. Well, we do too, but we also have Paid Time Off that you can use whenever you feel you need a breather; Paid Holidays to explore the world outside the four corners of our office; Volunteer Time Off because giving back is always a good thing and we like good things.
We also serve Free Lunch once a month during our All Hands where we not only share our victories and spread the happiness, we also give moral support to help people through setbacks. Because that’s what families do.
On top of that, we also have Personal Laptop Use Cash Allowance, a Zero Interest Laptop Loan Facility, Free Grab Rides and of course, Employee Discount when you use our Products and Services.
And the best benefit of working with us? Well, there are no jerks here simply because we like getting along.