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Job Opening



HUB TEAM LEADER (KORONADAL)

QUALIFICATIONS:

  • Mus be at least college level
  • A graduate of any 4-year business course is an advantage
  • Must be hardworking and willing to learn
  • Must be willing to work on flexible hours
  • Must be self-motivated
  • Must be willing to work 6-days a week

ESSENTIAL JOB FUNCTIONS:

  • Prepare and upload daily jobs to Kaberx
  • Help with sorting of jobs if needed
  • Handle all dispatching activities and all backroom activities
  • Check and report discrepancies

SKILLS, KNOWLEDGE AND EXPERIENCE:

  • Must be familiar with whole Koronadal area
  • Background in dispatching is an advantage
  • Must be computer literate

Send Resume

HUB CASHIER (KORONADAL)

QUALIFICATIONS:

  • Graduate of any 4-year business course
  • Or at least 2 years in college, preferably with Cashiering experience
  • Willing to work on weekends and holidays
  • Willing to work 6 days a week
  • Willing to work on different shifts
  • Can work long hours when necessary
  • Willing to work in hubs

ESSENTIAL JOB FUNCTIONS:

  • Receive cash collection from riders
  • Tally collection with system should be collection
  • Safe-keep collection in the vault
  • Hand over collection to bank representative
  • Prepare start and end of day report
  • Update COD Collection report daily
  • Manage hub petty cash in his/her capacity as petty cash custodian
  • Timely reporting of any unusual activity/transaction to immediate supervisor
  • Perform task that may be assigned from time to time

SKILLS, KNOWLEDGE AND EXPERIENCE:

  • Average knowledge in excel
  • Above average mathematical skills
  • Communicates well with all level of organization, including the riders
  • Has the ability to handle a large amount of cash
  • Hardworking and trustworthy
  • Cashiering experience is a plus

Send Resume

FRONT-END DEVELOPER

QUALIFICATIONS:

  • Experience in developing front-end for modern web application
  • Translation of designer mock-ups and wireframes into front-end code
  • Experience with popular React.js workflows (such as Flux or Redux)
    Familiar with git

ESSENTIAL JOB FUNCTIONS:

We are looking for a Front-end Developer with strong attention to detail who will be responsible for building data-driven user experiences for web and mobile. You must have deep experience in Javascript, HTML, CSS, and frameworks such as, React, AngularJS, or Vue.js. Furthermore, here are the additional objectives when you started your journey with us:

  • Translate UI/UX wireframes to code
  • Maintain existing codebase written in React
  • Build reusable components for use in internal and external applications
  • Optimize page load times

Work closely with backend developers in integrating APIs
Life at QuadX is about positively impacting people’s lives by creating innovative and next-generation logistics experiences. This unrelenting focus on innovation and quality defines us. We strive to grow but stay true to our values to think big, keep moving forward and always have fun!

SKILLS, KNOWLEDGE AND EXPERIENCE:

  • Fundamentals like HTML, JavaScript, and CSS
  • ES6, SASS/LESS, BEM, Flexbox, Responsive Design
  • Thorough understanding of React.js and its core principles
  • Knowledge in REST and experience with API integration

Send Resume

REGIONAL HUB MANAGER – VISMIN

QUALIFICATIONS:

  • Candidate must possess at least Bachelor’s/College Degree in any field
  • At least 3 Year(s) of working experience in the related field is required for this position.
  • Preferably Assistant Manager/Manager specialized in Logistics/Supply Chain or equivalent.
  • At least two (2) years service experience as a Hub Supervisor
  • Excellent quantitative and analytical skills
  • Must have business and management skills
  • Must be willing to work 6 days a week
  • Must be goal oriented and have good written and verbal communication skills
  • Innovative problem solver who can generate workable solutions and resolve complaints
  • Highly adaptable, resourceful, patient and risk taker who is open to new ideas
  • Must be able to communicate and motivate subordinates that will lead to higher engagement
  • Strategically delegates duties and responsibilities for best results
  • Must be able to set and monitor performance standards within the team
  • Willing to Travel and be assigned in different areas (VISMIN)
  • Willing to extend and render overtime due to operational requirement

ESSENTIAL JOB FUNCTIONS:
Operational Efficiency:

  • Supervise and manage the entire regional hub operations
  • Prepare operations forecast and budget, monitor pick-up and delivery volume, cost against forecast and adapt plans to improve the operational targets in the respective region
  • Must be well versed on all operational policies and guidelines set by the company
  • Authorized to assign or delegate key roles and tasks to any member of the team who can help in carrying out over-all operational responsibilities
  • In close coordination with the hub supervisors to ensure smooth flow of operations
  • Supervise and train hub supervisors in analysis and strategy formulation to achieve efficient targets
  • Provide constant feedback to hub supervisors about areas of concern and improvements
  • Require the necessary report analysis from the hub supervisors of the respective region
  • Ensure accuracy and completeness of all reports
  • Provide a macro analysis of the region
  • Provide reports and analysis to the operational backroom units. Coordinate with all departments to ensure data integrity
  • Develop, recommend, and implement regional strategy that will improve the organization’s competitive position
  • Lead the hub supervisors and the operational planning activities that will provide new opportunities and results in increase market share, high volume and operational efficiency for the region
  • Ensure that respective region/s receives satisfactory standards of service in terms of the following areas:
    Pick-up efficiency
    Delivery efficiency
    Warehouse/Hub Standards
    Customer Services
    Standard Operating Procedure
    Finance and Accounting
    Human Resources
  • Ensure the hub operations comply with regulatory standards which include but not limited to monitoring of contracts, lease and negotiating extensions.
  • Ensuring that completion of registration requirements, permits and licenses will be timely and complete.
  • Approval of Hub Supervisors VL/SL requests
  • Cancellation or re-schedule of approved leaves to address operational concerns
  • Approval of all requests made by the hub supervisors provided said requests are within the specified limits of the team such as repairs, supplies, materials etc.
  • Final approval of all petty cash before submission to the finance.
    Approves claims up to Php5,000.00
    Innovation:
  • Continuously seek ways and means that will either improve efficiency or minimize operational costs, based on operations and industry data and its presumed impact
    People Management:
  • Accomplish results through managing hub supervisors by developing and establishing effective controls, performance management, coaching and counseling, disciplining and ensuing that employees have necessary resources in the performance of their job.
  • Ensure Team’s and Member’s compliance to company policies and that erring associates are disciplined
    ​Others:
  • Promote a culture of service excellence by modeling 4 Virtues of QUADX: Ximple, Xecure, Xertain, and Xeamless
  • Recommend solutions to problems encountered or observed
  • Perform other duties which may be assigned provided the relevant and necessary orientation or training is carried out.

Send Resume

REGIONAL HUB MANAGER – LUZON/NCR

QUALIFICATIONS:

  • Candidate must possess at least Bachelor’s/College Degree in any field
  • At least 3 Year(s) of working experience in the related field is required for this position.
  • Preferably Assistant Manager/Manager specialized in Logistics/Supply Chain or equivalent.
  • At least two (2) years service experience as a Hub Supervisor
  • Excellent quantitative and analytical skills
  • Must have business and management skills
  • Must be willing to work 6 days a week
  • Must be goal oriented and have good written and verbal communication skills
  • Innovative problem solver who can generate workable solutions and resolve complaints
  • Highly adaptable, resourceful, patient and risk taker who is open to new ideas
  • Must be able to communicate and motivate subordinates that will lead to higher engagement
  • Strategically delegates duties and responsibilities for best results
  • Must be able to set and monitor performance standards within the team
  • Willing to Travel and be assigned in different areas (LUZON/NCR)
  • Willing to extend and render overtime due to operational requirement

ESSENTIAL JOB FUNCTIONS:
Operational Efficiency:

  • Supervise and manage the entire regional hub operations
  • Prepare operations forecast and budget, monitor pick-up and delivery volume, cost against forecast and adapt plans to improve the operational targets in the respective region
  • Must be well versed on all operational policies and guidelines set by the company
  • Authorized to assign or delegate key roles and tasks to any member of the team who can help in carrying out over-all operational responsibilities
  • In close coordination with the hub supervisors to ensure smooth flow of operations
  • Supervise and train hub supervisors in analysis and strategy formulation to achieve efficient targets
  • Provide constant feedback to hub supervisors about areas of concern and improvements
  • Require the necessary report analysis from the hub supervisors of the respective region
  • Ensure accuracy and completeness of all reports
  • Provide a macro analysis of the region
  • Provide reports and analysis to the operational backroom units. Coordinate with all departments to ensure data integrity
  • Develop, recommend, and implement regional strategy that will improve the organization’s competitive position
  • Lead the hub supervisors and the operational planning activities that will provide new opportunities and results in increase market share, high volume and operational efficiency for the region
  • Ensure that respective region/s receives satisfactory standards of service in terms of the following areas:
    Pick-up efficiency
    Delivery efficiency
    Warehouse/Hub Standards
    Customer Services
    Standard Operating Procedure
    Finance and Accounting
    Human Resources
  • Ensure the hub operations comply with regulatory standards which include but not limited to monitoring of contracts, lease and negotiating extensions. Ensuring that completion of registration requirements, permits and licenses will be timely and complete.
  • Approval of Hub Supervisors VL/SL requests
  • Cancellation or re-schedule of approved leaves to address operational concerns
  • Approval of all requests made by the hub supervisors provided said requests are within the specified limits of the team such as repairs, supplies, materials etc.
  • Final approval of all petty cash before submission to the finance.
  • Approves claims up to Php5,000.00
    Innovation
  • Continuously seek ways and means that will either improve efficiency or minimize operational costs, based on operations and industry data and its presumed impact
    People Management:
  • Accomplish results through managing hub supervisors by developing and establishing effective controls, performance management, coaching and counseling, disciplining and ensuing that employees have necessary resources in the performance of their job.
  • Ensure Team’s and Member’s compliance to company policies and that erring associates are disciplined
    Others:
  • Promote a culture of service excellence by modeling 4 Virtues of QUADX: Ximple, Xecure, Xertain, and Xeamless
  • Recommend solutions to problems encountered or observed
  • Perform other duties which may be assigned provided the relevant and necessary orientation or training is carried out.

Send Resume

MARKETING COMMUNICATIONS MANAGER – PAYMENTS

QUALIFICATIONS:

  • Must have a Bachelor’s degree in Marketing, Advertising, Business, Communications or related field
  • Minimum of 5 years of combined experience in Marketing Services and/or Communications
  • Minimum of 2 years of digital marketing, media planning and communication experience or similar (i.e. content creation, content marketing, online advertising, link strategy development and/or tagging, etc.)
  • Minimum of 3 years of cross-functional team experience
  • Experience in Consumer and Business Communications, preferably in e-commerce related industry/environment
  • Experience in strategic communications and messaging, including strategic planning and campaign support
  • Experience and/or knowledge in E-Commerce/Payment Processing/Financial Services is a plus

ESSENTIAL JOB FUNCTIONS:

The Integrated Marketing Services Specialist – Payments serves as primary point of contact between the Marketing Services Team and multiple business units covering Payments brands throughout Quadx, as well as the Executive Board and other strategic partners. The position is responsible for providing support in planning, executing and evaluating Payments Marketing efforts externally and internally. This position aids the Marketing Services Head in playing a key role for the organizations’ reputation with its employees and the general public. Duties and responsibilities broadly support all marketing and communication initiatives, increased awareness, usage and retention of the organization’s product and services, namely Payments (Paylink and XPay).

CUSTOMER SERVICE EXCELLENCE

  • Provide world-class marketing communications services by creating synergies with internal teams and partners which empowers business to exceed objectives.
  • Provide outstanding customer service to all internal and external customers and professionally represent the company in all interactions.
  • Develop strong relationships with key members of the company’s operations and functions required to keep abreast of projects, clients, events and initiatives to serve as liaison to identify and address communications and marketing-related needs.
  • Assist with day-to-day management of the company programs
  • Collaborate with key partners to execute new and existing initiatives

BRANDING

  • Ensure creative marketing materials undergo regular review and adhere to brand standards
  • Ensures all work meets Company and departmental standards for quality and accuracy and adheres to established brand guidelines

DIGITAL ASSETS

  • Works with the partner Digital agencies and other business units to ensure digital asset (website, social media, LinkedIn, etc) content supports marketing campaigns and its product and services across all digital assets and channels. (paid/owned/earned)
  • Assists the partner Digital agencies and business units with the routine website/social media updates, adding new resources and content as needed
  • Manages digital library and marketing assets/collateral for Payments

CAMPAIGN AND CONTENT MARKETING SERVICES

  • Assists the Marketing Services Head and makes recommendations for the development of communication plans, executing marketing content for traditional and digital campaigns, including copy-writing and layout of data sheets, case studies, sales kits, brochures, info-graphics, web-copy, emails, presentations, video, etc.
  • Support the creative development, timely execution, and comprehensive communication of all advertising initiatives – both traditional and digital.
  • Work closely with the Marketing Services Head, Payments Brand Head/s and partner agencies to ensure campaigns and partnerships are leveraged across all appropriate communication channels to achieve maximum impact.
  • Interacts with business units marketing teams to support the generation of content that aligns with market growth plans and business growth objectives for Payments.
  • Serves as point person for content consolidation and development for use across all media channels externally and internally
  • Plans and coordinates photo/video production, including scripting, shot lists and other details for customer testimonials, product highlights and other videos that can be distributed via the website, social media, email, internal channels, etc.
  • Coordinates the translation of marketing content for use in other international offices and managing projects with partner agencies and relevant international marketing stakeholders.

MEDIA RELATIONS

  • Manage all Public Relation efforts including writing and editing company press releases, byline articles and info-graphics with the help of the partner agencies.
  • Work with leadership and subject matter experts in coordinating public relations initiatives across all target audiences per product/service – including coordination with PR agency to ensure that press requests are completed by deadline and within budget.
  • Works with the Public Relations Agency to find promotable stories targeted to specific segments of Payments. This includes:
    *Building relationships with columnists and editors
    *Corresponding with columnists on upcoming stories through partner agency
    *Providing input when needed to find additional ways to promote and grow engagement
    *Develop and manage relationships with outside media outlets such as TV, Radio, Print, Bloggers/Vloggers and Influencers to get our brand and its product and services featured and grow audience on these platforms through partner agency.
    *Drive all customer speaking activities, partnering with internal subject matter experts to create submissions, develop content and prepare them for press opportunities.
    *Works with operating locations to provide support for local PR/Communications initiatives.
    *Work with Marketing Teams to define positioning and messaging strategies to use with media.

TRADE-SHOW AND EVENTS

  • Coordinate, manage and execute QuadX/ Payments events, in close coordination with internal departments, outside vendors and partner agencies.
  • Acts as a liaison with event sponsors and sponsored events/programs to ensure fulfillment of all sponsorship benefits in accordance with agreements.
  • Coordinates event-specific duties within defined timelines and established expense budgets
  • Write and execute trade/sponsorship agreements including meeting with advertisers as needed
  • Support multi-faceted events and diverse internal and external initiatives
  • Attends trade shows and events as needed

LEAD MANAGEMENT

  • Provides assistance for CRM lead management, including user access, lead entry, assignment and the preparation of lists for campaign implementation

REPORTING/METRICS

  • Manage campaign tracking with partner agencies for all marketing vehicles to ensure proper reporting via www.freedcamp.com; provide monthly summaries of advertising, PR and partnership initiatives and budget monitoring.

RECORDS MANAGEMENT

  • Manage all records and database for reference, research and report purposes. This may include but not limited to archiving, developing templates, enhancing reports, accuracy of data, timelines of submissions and methods of data gathering.

INNOVATION

  • Continuously recommend, introduce and innovate processes, systems and products by presenting facts analysis and impact of recommendation to immediate head.
  • Provides industry insights and strategies which help enable internal and external teams deliver results that exceed objectives.

MISCELLANEOUS

  • Compiling, updating, monitoring and reporting financial and statistical information such as budget spreadsheets to the Marketing Services Head on a weekly and monthly basis.
  • Updating, monitoring and reporting of the department’s daily, project status report and initiative performance report to the Marketing Services Head on a daily, weekly and monthly basis.
  • Assists with other marketing communications activities as assigned and as needed to achieve business growth objectives
  • Maintain ongoing marketing calendar, communicating all planned activities to cross-functional partners and vendors
  • Other general responsibilities include: budgeting, timeline management and administrative tasks

SKILLS, KNOWLEDGE AND EXPERIENCE:
Key leadership competencies include ability to:

  • Demonstrate professional interpersonal skills with internal and external customers
  • Maintain confidentiality of company information
  • Prepare reports accurately and within time deadlines
  • Ability to coordinate several tasks simultaneously within a fast-paced environment
  • Excellent organizational and project management skills
  • Professional presentation and/or facilitation skills
  • Sense of urgency
  • Decisiveness and excellent use of independent judgement
  • Effective, professional written, oral communication and listening skills
  • Ability to handle sensitive and confidential situations
  • Must be able to interact, communicate and collaborate with a wide variety of individuals at all levels of the organization
  • Exceptional proofreading skills and attention to details are required
  • Must be able to recognize, explore and use a broad range of ideas and practices, thinking logically and creatively without influence from personal bias
  • Intermediate experience and/or knowledge with Microsoft Office Suite and Adobe Creative Suite is a plus
  • Familiarity with SEO is a plus
  • Creative, enthusiastic and energetic team player eager to grow skills
  • A strong understanding of customer and market dynamics and requirements in the areas being served

Send Resume

MARKETING COMMUNICATIONS MANAGER – BUSINESS TO BUSINESS

QUALIFICATIONS:

  • Must have a Bachelor’s degree in Marketing, Advertising, Business, Communications or related field
  • Minimum of 5 years of combined experience in Marketing Services and/or Communications
  • Minimum of 2 years of digital marketing, media planning and communication experience or similar (i.e. content creation, content marketing, online advertising, link strategy development and/or tagging, etc.)
  • Minimum of 3 years of cross-functional team experience
  • Experience in Consumer and Business Communications, preferably in e-commerce related industry/environment
  • Experience in strategic communications and messaging, including strategic planning and campaign support
  • Experience and/or knowledge in E-Commerce/Payment Processing/Financial Services is a plus

ESSENTIAL JOB FUNCTIONS:

The Integrated Marketing Services Specialist – Payments serves as primary point of contact between the Marketing Services Team and multiple business units covering Payments brands throughout Quadx, as well as the Executive Board and other strategic partners. The position is responsible for providing support in planning, executing and evaluating Payments Marketing efforts externally and internally. This position aids the Marketing Services Head in playing a key role for the organizations’ reputation with its employees and the general public. Duties and responsibilities broadly support all marketing and communication initiatives, increased awareness, usage and retention of the organization’s product and services, namely Payments (Paylink and XPay).

CUSTOMER SERVICE EXCELLENCE

  • Provide world-class marketing communications services by creating synergies with internal teams and partners which empowers business to exceed objectives.
  • Provide outstanding customer service to all internal and external customers and professionally represent the company in all interactions.
  • Develop strong relationships with key members of the company’s operations and functions required to keep abreast of projects, clients, events and initiatives to serve as liaison to identify and address communications and marketing-related needs.
  • Assist with day-to-day management of the company programs
  • Collaborate with key partners to execute new and existing initiatives

BRANDING

  • Ensure creative marketing materials undergo regular review and adhere to brand standards
  • Ensures all work meets Company and departmental standards for quality and accuracy and adheres to established brand guidelines

DIGITAL ASSETS

  • Works with the partner Digital agencies and other business units to ensure digital asset (website, social media, LinkedIn, etc) content supports marketing campaigns and its product and services across all digital assets and channels. (paid/owned/earned)
  • Assists the partner Digital agencies and business units with the routine website/social media updates, adding new resources and content as needed
  • Manages digital library and marketing assets/collateral for Payments

CAMPAIGN AND CONTENT MARKETING SERVICES

  • Assists the Marketing Services Head and makes recommendations for the development of communication plans, executing marketing content for traditional and digital campaigns, including copy-writing and layout of data sheets, case studies, sales kits, brochures, info-graphics, web-copy, emails, presentations, video, etc.
  • Support the creative development, timely execution, and comprehensive communication of all advertising initiatives – both traditional and digital.
  • Work closely with the Marketing Services Head, Payments Brand Head/s and partner agencies to ensure campaigns and partnerships are leveraged across all appropriate communication channels to achieve maximum impact.
  • Interacts with business units marketing teams to support the generation of content that aligns with market growth plans and business growth objectives for Payments.
  • Serves as point person for content consolidation and development for use across all media channels externally and internally
  • Plans and coordinates photo/video production, including scripting, shot lists and other details for customer testimonials, product highlights and other videos that can be distributed via the website, social media, email, internal channels, etc.
  • Coordinates the translation of marketing content for use in other international offices and managing projects with partner agencies and relevant international marketing stakeholders.

MEDIA RELATIONS

  • Manage all Public Relation efforts including writing and editing company press releases, byline articles and info-graphics with the help of the partner agencies.
  • Work with leadership and subject matter experts in coordinating public relations initiatives across all target audiences per product/service – including coordination with PR agency to ensure that press requests are completed by deadline and within budget.
  • Works with the Public Relations Agency to find promotable stories targeted to specific segments of Payments. This includes:
    *Building relationships with columnists and editors
    *Corresponding with columnists on upcoming stories through partner agency
    *Providing input when needed to find additional ways to promote and grow engagement
    *Develop and manage relationships with outside media outlets such as TV, Radio, Print, Bloggers/Vloggers and Influencers to get our brand and its product and services featured and grow audience on these platforms through partner agency.
    *Drive all customer speaking activities, partnering with internal subject matter experts to create submissions, develop content and prepare them for press opportunities.
    *Works with operating locations to provide support for local PR/Communications initiatives.
    *Work with Marketing Teams to define positioning and messaging strategies to use with media.

TRADE-SHOW AND EVENTS

  • Coordinate, manage and execute QuadX/ Payments events, in close coordination with internal departments, outside vendors and partner agencies.
  • Acts as a liaison with event sponsors and sponsored events/programs to ensure fulfillment of all sponsorship benefits in accordance with agreements.
  • Coordinates event-specific duties within defined timelines and established expense budgets
  • Write and execute trade/sponsorship agreements including meeting with advertisers as needed
  • Support multi-faceted events and diverse internal and external initiatives
  • Attends trade shows and events as needed

LEAD MANAGEMENT

  • Provides assistance for CRM lead management, including user access, lead entry, assignment and the preparation of lists for campaign implementation

REPORTING/METRICS

  • Manage campaign tracking with partner agencies for all marketing vehicles to ensure proper reporting via www.freedcamp.com; provide monthly summaries of advertising, PR and partnership initiatives and budget monitoring.

RECORDS MANAGEMENT

  • Manage all records and database for reference, research and report purposes. This may include but not limited to archiving, developing templates, enhancing reports, accuracy of data, timelines of submissions and methods of data gathering.

INNOVATION

  • Continuously recommend, introduce and innovate processes, systems and products by presenting facts analysis and impact of recommendation to immediate head.
  • Provides industry insights and strategies which help enable internal and external teams deliver results that exceed objectives.

MISCELLANEOUS

  • Compiling, updating, monitoring and reporting financial and statistical information such as budget spreadsheets to the Marketing Services Head on a weekly and monthly basis.
  • Updating, monitoring and reporting of the department’s daily, project status report and initiative performance report to the Marketing Services Head on a daily, weekly and monthly basis.
  • Assists with other marketing communications activities as assigned and as needed to achieve business growth objectives
  • Maintain ongoing marketing calendar, communicating all planned activities to cross-functional partners and vendors
  • Other general responsibilities include: budgeting, timeline management and administrative tasks

SKILLS, KNOWLEDGE AND EXPERIENCE:
Key leadership competencies include ability to:

  • Demonstrate professional interpersonal skills with internal and external customers
  • Maintain confidentiality of company information
  • Prepare reports accurately and within time deadlines
  • Ability to coordinate several tasks simultaneously within a fast-paced environment
  • Excellent organizational and project management skills
  • Professional presentation and/or facilitation skills
  • Sense of urgency
  • Decisiveness and excellent use of independent judgement
  • Effective, professional written, oral communication and listening skills
  • Ability to handle sensitive and confidential situations
  • Must be able to interact, communicate and collaborate with a wide variety of individuals at all levels of the organization
  • Exceptional proofreading skills and attention to details are required
  • Must be able to recognize, explore and use a broad range of ideas and practices, thinking logically and creatively without influence from personal bias
  • Intermediate experience and/or knowledge with Microsoft Office Suite and Adobe Creative Suite is a plus
  • Familiarity with SEO is a plus
  • Creative, enthusiastic and energetic team player eager to grow skills
  • A strong understanding of customer and market dynamics and requirements in the areas being served

Send Resume

MARKETING USAGE MANAGER – BUSINESS TO BUSINESS

QUALIFICATIONS:

  • At least 3 to 5 years of experience in Brand Management or Trade Marketing
  • Experience in handling consumer brands and products (FMCG experience is preferred)
  • Experience in running user recruitment/acquisition programs
    Understanding of the flow of goods and services

ESSENTIAL JOB FUNCTIONS:

  • Build campaigns and initiatives to grow the business of Quad X’s financial products profitably and sustainably
  • Execute and manage third party agencies to execute campaigns and initiatives
    Manage the Product P&L

SKILLS, KNOWLEDGE AND EXPERIENCE:

  • Brand or Trade Marketing
  • Digital Marketing
  • Project Management
  • Creative and Media agency Management
  • Business Analytics
  • Consumer Life Cycle Management

Send Resume

MARKETING ACQUISITION MANAGER – BUSINESS TO BUSINESS

QUALIFICATIONS:

  • Must have a Bachelor’s degree in Marketing, Advertising, Business, Communications or related field
  • Minimum of 5 years of combined experience in Marketing Services and/or Communications
  • Minimum of 2 years of digital marketing, media planning and communication experience or similar (i.e. content creation, content marketing, online advertising, link strategy development and/or tagging, etc.)
  • Minimum of 3 years of cross-functional team experience
  • Experience in Consumer and Business Communications, preferably in e-commerce related industry/environment
  • Experience in strategic communications and messaging, including strategic planning and campaign support
  • Experience and/or knowledge in E-Commerce/Payment Processing/Financial Services is a plus

ESSENTIAL JOB FUNCTIONS:

The Integrated Marketing Services Specialist – Payments serves as primary point of contact between the Marketing Services Team and multiple business units covering Payments brands throughout Quadx, as well as the Executive Board and other strategic partners. The position is responsible for providing support in planning, executing and evaluating Payments Marketing efforts externally and internally. This position aids the Marketing Services Head in playing a key role for the organizations’ reputation with its employees and the general public. Duties and responsibilities broadly support all marketing and communication initiatives, increased awareness, usage and retention of the organization’s product and services, namely Payments (Paylink and XPay).

CUSTOMER SERVICE EXCELLENCE

  • Provide world-class marketing communications services by creating synergies with internal teams and partners which empowers business to exceed objectives.
  • Provide outstanding customer service to all internal and external customers and professionally represent the company in all interactions.
  • Develop strong relationships with key members of the company’s operations and functions required to keep abreast of projects, clients, events and initiatives to serve as liaison to identify and address communications and marketing-related needs.
  • Assist with day-to-day management of the company programs
  • Collaborate with key partners to execute new and existing initiatives

BRANDING

  • Ensure creative marketing materials undergo regular review and adhere to brand standards
  • Ensures all work meets Company and departmental standards for quality and accuracy and adheres to established brand guidelines

DIGITAL ASSETS

  • Works with the partner Digital agencies and other business units to ensure digital asset (website, social media, LinkedIn, etc) content supports marketing campaigns and its product and services across all digital assets and channels. (paid/owned/earned)
  • Assists the partner Digital agencies and business units with the routine website/social media updates, adding new resources and content as needed
  • Manages digital library and marketing assets/collateral for Payments

CAMPAIGN AND CONTENT MARKETING SERVICES

  • Assists the Marketing Services Head and makes recommendations for the development of communication plans, executing marketing content for traditional and digital campaigns, including copy-writing and layout of data sheets, case studies, sales kits, brochures, info-graphics, web-copy, emails, presentations, video, etc.
  • Support the creative development, timely execution, and comprehensive communication of all advertising initiatives – both traditional and digital.
  • Work closely with the Marketing Services Head, Payments Brand Head/s and partner agencies to ensure campaigns and partnerships are leveraged across all appropriate communication channels to achieve maximum impact.
  • Interacts with business units marketing teams to support the generation of content that aligns with market growth plans and business growth objectives for Payments.
  • Serves as point person for content consolidation and development for use across all media channels externally and internally
  • Plans and coordinates photo/video production, including scripting, shot lists and other details for customer testimonials, product highlights and other videos that can be distributed via the website, social media, email, internal channels, etc.
  • Coordinates the translation of marketing content for use in other international offices and managing projects with partner agencies and relevant international marketing stakeholders.

MEDIA RELATIONS

  • Manage all Public Relation efforts including writing and editing company press releases, byline articles and info-graphics with the help of the partner agencies.
  • Work with leadership and subject matter experts in coordinating public relations initiatives across all target audiences per product/service – including coordination with PR agency to ensure that press requests are completed by deadline and within budget.
  • Works with the Public Relations Agency to find promotable stories targeted to specific segments of Payments. This includes:
    *Building relationships with columnists and editors
    *Corresponding with columnists on upcoming stories through partner agency
    *Providing input when needed to find additional ways to promote and grow engagement
    *Develop and manage relationships with outside media outlets such as TV, Radio, Print, Bloggers/Vloggers and Influencers to get our brand and its product and services featured and grow audience on these platforms through partner agency.
    *Drive all customer speaking activities, partnering with internal subject matter experts to create submissions, develop content and prepare them for press opportunities.
    *Works with operating locations to provide support for local PR/Communications initiatives.
    *Work with Marketing Teams to define positioning and messaging strategies to use with media.

TRADE-SHOW AND EVENTS

  • Coordinate, manage and execute QuadX/ Payments events, in close coordination with internal departments, outside vendors and partner agencies.
  • Acts as a liaison with event sponsors and sponsored events/programs to ensure fulfillment of all sponsorship benefits in accordance with agreements.
  • Coordinates event-specific duties within defined timelines and established expense budgets
  • Write and execute trade/sponsorship agreements including meeting with advertisers as needed
  • Support multi-faceted events and diverse internal and external initiatives
  • Attends trade shows and events as needed

LEAD MANAGEMENT

  • Provides assistance for CRM lead management, including user access, lead entry, assignment and the preparation of lists for campaign implementation

REPORTING/METRICS

  • Manage campaign tracking with partner agencies for all marketing vehicles to ensure proper reporting via www.freedcamp.com; provide monthly summaries of advertising, PR and partnership initiatives and budget monitoring.

RECORDS MANAGEMENT

  • Manage all records and database for reference, research and report purposes. This may include but not limited to archiving, developing templates, enhancing reports, accuracy of data, timelines of submissions and methods of data gathering.

INNOVATION

  • Continuously recommend, introduce and innovate processes, systems and products by presenting facts analysis and impact of recommendation to immediate head.
  • Provides industry insights and strategies which help enable internal and external teams deliver results that exceed objectives.

MISCELLANEOUS

  • Compiling, updating, monitoring and reporting financial and statistical information such as budget spreadsheets to the Marketing Services Head on a weekly and monthly basis.
  • Updating, monitoring and reporting of the department’s daily, project status report and initiative performance report to the Marketing Services Head on a daily, weekly and monthly basis.
  • Assists with other marketing communications activities as assigned and as needed to achieve business growth objectives
  • Maintain ongoing marketing calendar, communicating all planned activities to cross-functional partners and vendors
  • Other general responsibilities include: budgeting, timeline management and administrative tasks

SKILLS, KNOWLEDGE AND EXPERIENCE:
Key leadership competencies include ability to:

  • Demonstrate professional interpersonal skills with internal and external customers
  • Maintain confidentiality of company information
  • Prepare reports accurately and within time deadlines
  • Ability to coordinate several tasks simultaneously within a fast-paced environment
  • Excellent organizational and project management skills
  • Professional presentation and/or facilitation skills
  • Sense of urgency
  • Decisiveness and excellent use of independent judgement
  • Effective, professional written, oral communication and listening skills
  • Ability to handle sensitive and confidential situations
  • Must be able to interact, communicate and collaborate with a wide variety of individuals at all levels of the organization
  • Exceptional proofreading skills and attention to details are required
  • Must be able to recognize, explore and use a broad range of ideas and practices, thinking logically and creatively without influence from personal bias
  • Intermediate experience and/or knowledge with Microsoft Office Suite and Adobe Creative Suite is a plus
  • Familiarity with SEO is a plus
  • Creative, enthusiastic and energetic team player eager to grow skills
  • A strong understanding of customer and market dynamics and requirements in the areas being served

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MARKETING MANAGER – PAYMENTS

QUALIFICATIONS:

  • Must have at least 3-5 years experience in Brand Management or Trade Marketing
  • Preferably handling financial products (credit cards, fintech or payments)

ESSENTIAL JOB FUNCTIONS:

  • Build campaigns and initiatives to grow the business of QuadX’s financial products profitably and sustainably
  • Execute and manage third party agencies to execute campaigns and initiatives
  • Manage the Product P&L

SKILLS, KNOWLEDGE AND EXPERIENCE:

  • Brand or Trade Marketing
  • Digital Marketing
  • Project Management
  • Creative and Media agency Management
  • Business Analytics
  • Consumer life Cycle Management

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JUNIOR UI DESIGNER

QUALIFICATIONS:

  • At least 2 years of work experience in web and mobile UI design
  • Relevant Bachelor degree or equivalent professional experience
  • Demonstrable UI design skills in web and mobile (portfolio recommended)

ESSENTIAL JOB FUNCTIONS:

  • Work with UX creating wireframes and prototypes to iterate
  • Collaborate with Product Dev team and UX to define and implement visual experience solutions
  • Refine existing UI elements of key products features
  • Representation of ideas into visual
  • Advocate best practices and design standards

SKILLS, KNOWLEDGE AND EXPERIENCE:

  • Proficient design skills like wireframing, prototyping, and creating high-fidelity mock-ups of both desktop and mobile platforms
  • Strong working knowledge of design tools like Sketch, Photoshop, Illustrator and etc.
  • Knowledge in basic UX principles and best practices
  • Excellent visual design skills with knowledge and sensitivity to human-computer interaction in mobile and desktop experiences
  • Knowledge in HTML and CSS is a plus

Send Resume

PARTNERSHIPS MANAGER – 3PL AND DELIVERY PARTNER

QUALIFICATIONS:

  • Partner facing role: must have pleasant personality
  • Must be willing to travel
  • Must be willing to work at odd hours (3PL operations usually starts late)
  • Must be able to manage a team that is stationed in various locations

ESSENTIAL JOB FUNCTIONS:

  • Manage and continuously improve 3PL performance (efficiency, SLA, bad debt)
  •  Regular joint scorecard review
  • Regular visits to audit 3PL operations
  • Launch collaborative projects with partners to improve operations
  • Contract compliance, review, negotiations and re-negotiations
  • Create a Delivery Partner/3PL qualification and evaluation program
  • Maintain a healthy pool and database of available DPs/3PLs per region
  • Implementation of joint programs to improve 3PL/DP efficiency
  • Real time data syncing and visibility
  • Route efficiencies / synergies with in-house distribution network
  • On-time COD Remittance
  • Work with tech on any builds needed to increase efficiency and visibility

SKILLS, KNOWLEDGE AND EXPERIENCE:

  • 5 years experience in logistics, customer service or account management
  • Graduate in IE, operations or business management course
  • Analytical thinker and good problem solver
  • Preferably with access to a 3PL network nationwide
  • Preferably with experience working with customer service

Send Resume

PRODUCT OWNER

Minimum Qualifications:

  • Excellent problem solving, negotiation, organisational, and analytical skills.
  • Experience in drafting user stories, designing customer journeys, drafting data requirements, and working with scrum teams in agile environment.
  • 3 to 5 years experience in leading or contributing in building mobile and or internet based consumer and/or business to business (B2B) products and services either as a product manager, product owner, product designer, business developer, partnerships manager, brand manager, and or technical architect.
  • Excellent written and  verbal communication skills. Comfortable in presenting to technical and non-technical audiences at all levels.
  • Experience in managing stakeholders, cross-functional teams, and external contractors, Capable of developing and growing relationships across the organisation.
  • Industry experience in eCommerce, fin-tech, payments, logistics, and or telecommunications.
  • Candidate must possess at least Bachelor’s/College Degree in Computer Science/Information Technology, Business Studies/Administration/Management or equivalent.

Preferred Qualifications:

  • Working knowledge in product management, project management, UX/UI, product design, business development, marketing, sales, internet and mobile technologies, and customer support.
  • Demonstrated ability in understanding company strategy, aligning product strategy to the company strategy, and evangelizing the product vision across the company.
  • Strong ability in developing product strategy by articulating business needs, customer problems, or opportunities based on data, research, industry trends, and competitive scans. In addition, present simple and clear solutions to solve those problems, and seize those opportunities.
  • Ability to assess business cases and provide feedback to management.
  • Comfortable in reviewing and drafting legal agreements with technology provider and partners for integration.

Essential Job Functions:

Commercial Product Owners are cross-functional leaders that steer products to the direction that delights customers and helps drive growth to their assigned businesses. They work closely with teams in commercial, finance, technology, operations, and customer service to build the right product at the right time.

Product Strategy

  • Responsible for developing and evolving the vision, strategy, and road map for assigned product category.
  • Maintain and prioritize product road map based on business, customer, and market needs.
  • Define and measure product metrics to guide product evolution and commercial activities that drive growth in acquisition, usage, and retention.
  • Communicate product vision and direction across commercial, technology, and operations group.
  • Responsible in managing product life-cycle from concept to end-of-life for your assigned products.

Product Development

  • Work with commercial and operations teams to refine product concepts, define product requirements, and translate these into user stories.
  • Collaborate with technology and scrum teams to scope, determine best technical solution, and agree on a reasonable estimate to develop the product.

Product Go To Market

  • Plan and lead cross-functional teams composed of marketing, sales, operations, technology, finance, and legal officers to ensure readiness of the organisation for Go To Market launches.
  • As necessary, create pilot launches and evolve product as needed to prior to major commercial launches.

Product Operations

  • Work with product assurance to ensure compliance of new products and product enhancement to internal processes.
  • Engage with commercial and legal teams to ensure timely alignment of product policy with product changes.
  • Closely work with data analytics, network, and marketing for product performance analysis and reporting.
  • Regularly brief customer service to ensure support knowledge base and case handling process is updated.

Skills and Knowledge:

  1. Product Management
  2. Strategy
  3. Problem Solving
  4. Qualitative and Quantitative Analysis
  5. Business Analysis
  6. Research (Customer, Market, Competitive, and Industry)
  7. Product Design, Customer Journey, and UX/UI
  8. Program and Project Management
  9. Productivity Software – Microsoft Office Suite and Google Suite (Document, Spreadsheet, Forms, Presentation et al)
  10. Negotiation
  11. Communications Skills (Storytelling, Presentations, Written, and Verbal Communications)
  12. Relationship Management
  13. Business Casing
  14. Contract Management

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HUB SUPERVISOR (ILOILO)

QUALIFICATIONS:

  • Must be a graduate of any 4-year business related course
  • Must at least have 2 years service experience as a team leader (Internal)
  • Must at least have 3 years experience in related field skills (External)
  • Must have excellent in quantitative and analytical skills
  • Preferably has knowledge of business and management skills
  • Must have good written and verbal communication skills and goal oriented

ESSENTIAL JOB FUNCTIONS:

  • Supervise and manage the entire operation of hubs
  • Plan direct and monitor the team to achieve operational targets
  • Must be well versed of all operational policies and guidelines set by the company
  • Authorized to assign or delegate key roles and tasks to any member of the team who can help the team to carry out over-all operational responsibilities
  • In close coordination with the Team and must see to it that there are checks and controls on how functions are delegated to ensure smooth flow of operations
  • Based on the demands of operations and upon close coordination with the team, the Hub Leader may assign or re-assign members’ job functions and responsibilities. Such movements and re-assignments must be coordinated with the Immediate Head for documentation and necessary turn-over of accountability
  • Ensure hub operations comply with regulatory standards which include but not limited to monitoring of contracts, lease and negotiating extensions.
  • Ensuring completion of registration requirements, permits and licenses
    Responsible for proper monitoring of all assets issued by the company to the team such as but not limited to Vaults, computers and its accessories, vehicles etc. and shall immediately report any discrepancies, lost or damages to the Immediate Head
  • Oversee Cashier and provide assistance if needed
  • Prepare, manage and organize all records and database related to the job for reference, research and reports. This may include but not limited to archiving, developing templates and submission of reports
  • Ensure compliance of all members to VL policies
  • Approval of member’s VL/SL requests
  • Cancellation or re-scheduling of approved leaves to address operational concerns
  • Approval of all requests made by the members of the team provided that the said requests are within the specified limits of the team such as repairs, supplies, materials etc.
  • Ensure hub’s proper level of inventory on supplies and materials
  • Approval of petty cash replenishment before final approval of the immediate Head
  • Continuously seek ways and means that will either improve efficiency or minimize operational costs, based on operations and industry data and its presumed impact
  • Accomplish results through managing hub personnel by developing and establishing effective controls, performance management, coaching and counselling, disciplining and ensuring that staff have necessary resources in the performance of their job
  • Ensure team’s and member’s compliance to company policies and that erring associates are disciplined
  • Promote a culture of service excellence by modelling 4 Virtues of QUADX: Ximple, Xecure, Xertain and Xeamless
  • Recommend solutions to problems encountered or observed
  • Perform other duties which may be assigned provided the relevant necessary orientation or training is carried out

SKILLS, KNOWLEDGE AND EXPERIENCE:

  • Innovative problem solver who can generate workable solutions and resolve complaints
  • Highly adaptable, resourceful, patient and risk taker who is open to new ideas
  • Direct, communicate with and motivate subordinates to high performance
  • Strategically delegate duties and responsibilities for best results
  • Set and monitors performance standards within the team

Send Resume

HUB CASHIER (ILOILO)

QUALIFICATIONS:

  • Graduate of any 4-year business course
  • Preferably with Cashiering experience
  • Must be willing to work on weekends and holidays
  • Must be willing to work 6 days a week and on a shifting schedule
  • Must be able to work long hours when necessary
  • Must be willing to work in hubs, with possibility to transfer to other hubs as needed
  • Must be willing to work in Molo, Iloilo City

ESSENTIAL JOB FUNCTIONS:

  • Receive cash collection from riders
  • Tally collection with system
  • Safe-keep collection in the vault
  • Hand over collection to back representative
  • Prepare start and end of day report
  • Update COD collection report daily
  • Manage hub petty cash in his/her capacity as petty cash custodian
  • Timely reporting of any unusual activity/transaction to immediate supervisor
  • Perform task that may be assigned from time to time

SKILLS, KNOWLEDGE AND EXPERIENCE:

  • Average knowledge in excel
  • Above average mathematical skills
  • Communicates well with all levels of organization, including riders
  • Has the ability to handle a large amount of cash
  • Hardworking and trustworthy
  • Cashiering experience is an advantage

Send Resume

OPERATIONS AND SYSTEMS MANAGER

QUALIFICATIONS:

  • 5 years experience in logistics
  • Background in IE, business operations or management engineering
  • Thorough understanding of QuadX total operations
  • Experience in six sigma, kaizen, and TPM
  • Background in IE, business operations or management engineering
  • Field work and travel required

ESSENTIAL JOB FUNCTIONS:

  • Optimize hub efficiencies (manpower optimization) through continuous process creation, evaluation and improvement and automation where needed
  • Deploy all new hubs and new partners until operationally functional for handover to business operations
  • Audit, evaluate and monitor compliance and adherence to hub processes and flag for corrective action as needed
  • Audit, evaluate and monitor compliance and adherence to rider processes and flag for corrective action as needed
  • Work with HR on hub right sizing
  • Work with training and deployment team on implementation of all new processes, systems and tech
  • Represent operations in tech discussions for F3, FE, OMS, and other systems
  • Be the process champion for operations for cross functional initiatives (pay-upon pick-up, launching of new pouch sizes)
  • Use and recommend appropriate technology to help improve ops systems

SKILLS, KNOWLEDGE AND EXPERIENCE:

  • 5 years experience in logistics
  • Background in IE, business operations or management engineering
  • Thorough understanding of QuadX total operations
  • Experience in six sigma, kaizen, and TPM

Send Resume

Our Values

QuadX is filled with young, dynamic, fun, and extremely talented people with an incredible thirst to shake things up and make innovative experiences.

Amidst the tremendous business growth we’ve been getting, we are determined to stay Humble and Kind, to continuously push one another and ourselves to Think Big while having Fun rolling out innovative products and services in the market

And if that’s not enough, we also offer the following Benefits:

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INSURANCE, HEALTH & WELLNESS:

You don’t have to be crazy to work here, we’ll train you. So that leaves physical and dental health, and we’ve got that covered, too! QuadX provides all employees and qualified dependents with comprehensive medical care services including pre-existing conditions.

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FINANCIAL & RETIREMENT:

Okay, so we’re mostly comprised of young, dynamic people. But we can all benefit from having a little something to look forward to, right? So while our young folks are busy having fun, we watch out for their long-term security by saving up for their future. On top of the standard performance bonus, we also provide a retirement plan for our employees.

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FAMILY & PARENTING:

We don’t believe in compromises. We expect that just as dedicated our employees are to the work we do, they are also nurturing loving, healthy, family relationships. The company values family and supports family-friendly benefits. We understand that there will be times when they are needed at home and so we are open to Work From Home arrangements. We also have flexible work hours. Oh, and because this section is about Family and Parenting, of course we give paid Maternity and Paternity Leaves.

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PERSONAL AND PROFESSIONAL DEVELOPMENT:

QuadX fosters a dynamic environment – we never stop moving, improving, growing, learning. We provide training opportunities to help our employees better their craft via Job Trainings and Internship Programs. And every 3 years, we allow eligible employees to enroll in any personal learning course of their choice.

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VACATION & TIME OFF:

Fun is in our DNA. So we encourage folks to take some time off to decompress and chill. To explore and experience life, to renew and reinvigorate. So we persuade our employees to take their leaves, and we can get pretty creative with them: others offer Vacation and Sick Leaves. Well, we do too, but we also have Paid Time Off that you can use whenever you feel you need a breather; Paid Holidays to explore the world outside the four corners of our office; Volunteer Time Off because giving back is always a good thing and we like good things.

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PERKS & DISCOUNTS:

What, there’s more?! Get outta here! But seriously, we have these little things just because.

We know traffic can get crazy, so every afternoon before we shut down for home, we bring out snacks that employees can take with them and munch in traffic. We also serve Free Lunch once a month during our All Hands where we not only share our victories and spread the happiness, we also give moral support to help people through setbacks. Because that’s what families do.

On top of that, we also have Personal Laptop Use Cash Allowance, a Zero Interest Laptop Loan Facility, Free Grab Rides and of course, Employee Discount when you use our Products and Services.

And the best benefit of working with us? Well, there are no jerks here simply because we like getting along.

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QuadX Inc.

2287 Chino Roces Avenue Extension

Makati City, Metro Manila

Philippines 1231

CONTACT US

Phone: (+63) 2 877 8234

Email: [email protected]

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Copyright © 2019 QuadX Inc. | All rights reserved

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