We at QuadX take your privacy seriously. And we always want to make sure that your privacy and the personal data you share with us is absolutely safe. That’s why we take every measure to protect and manage it.
When we talk about your personal data, we’re referring to your personal information.
You know, stuff like your full name, your shipping address, your e-mail address, contact numbers. Things like that.
But personal data is also the sensitive, privileged info—stuff we’re sure you normally don’t give away to just anyone. Data like your birthday, your gender, bank accounts info and proof of identification.
All the data you share with us is really important, because it’s what helps us provide the services you need. All we ask from you is that you keep it accurate and up-to-date.
QuadX is the personal information controller of any personal data that you may disclose through the use of this website and through other channels online, which means that it determines the purposes for which your personal data is being collected and processed. It may also be that, with your consent, your personal data is disclosed to third parties pursuant to a data sharing agreement, in which case, such third parties are also the personal information controllers of your personal data.
You can rest assured your data is 100% safe with us.
If you’re not convinced yet, we’ve also put some pretty tight security measures in place. For example:
To enable us to comply with our corporate policies in relation to data subjects as well as with the requirements under the DPA, it is important that we collect, use, store and retain your personal data only as is reasonable and necessary for a declared and specific purpose stated in the pertinent consent forms.
And so we can also:
We collect your data when you:
What’s a cookie? Cookies are small files that our website puts on your computer to track and store information about your preferences. They make your browsing experience better by allowing our website to remember your preferences, or letting you avoid signing in each time you visit.
If you don’t want the site to store cookies on your PC, you can block them. But blocking cookies might prevent some pages from displaying correctly, or you might get a message from our website letting you know that you need to allow cookies to view it properly.
For you to fully enjoy your visit and browsing experience, only non-identifiable web traffic data are collected and analyzed. That includes:
If you don’t want to receive cookies, or you want to be alerted when you get cookies, you can turn it off through the options in your browser. But if you disable all cookies, you may not be able to take advantage of all the features of this website.
Sometimes, we might provide links to third-party web sites, or we’ll have advertisements with links to third-party sites. These links are provided as a service to you and we promise we do not provide any personal data to these websites or advertisers.
As a general rule, we’re not allowed to share your data to a third party. However, there are certain exceptions. When you give your consent, you authorize us to share your personal data to the following:
In any of the following circumstances:
For non-personal data (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date), we might share it with third parties such as advertising partners. Don’t worry—this information doesn’t personally identify you or any other users at all.
We nor our partners and associates don’t use personal data involving children and collected from their parents or guardians at all. We also urge parents or guardians to regularly and seriously monitor what their children do online.
All the data we collect is preserved in accordance with our retention policy and/or as required by a specific law or regulation.
We store the personal data we collect in our facilities, which are located in the United States and Singapore. We retain them in accordance with the above-mentioned parameters, industry standards, laws and regulations.
If you’re not okay with us having your personal data, you’re definitely free to request that it be deleted from our systems, databases, and hard copies immediately. Once it’s deleted, it’s completely gone. It will no longer be searchable or included in anonymous searches, and will be completely removed from all our storage locations.
Our Data Protection Officer may, however, choose not to grant access or correct information based on the request, following laws and regulations. (For example, when you’re requesting access for an illegal purpose.) If they do, they’ll give you a written notice explaining the refusal.
If we do make any changes, you’ll find out as we post it here on our website, and they’ll be effective immediately. To make sure you’re always informed, we encourage you to check for updates every now and then.
Don’t worry, if we make any changes, they won’t be retroactively applied, and won’t change how we handle personal data we collected previously. For that, we’ll ask you for your permission, unless it’s required by law that we change how we do it.
You can send a letter to:
Data Protection Officer
G/F Allegro Center,
2284 Chino Roces Extension
Makati City, Philippines
Email address: [email protected]
You can also file a complaint with the National Privacy Commission (NPC). For further details, please refer to NPC’s website: https://privacy.gov.ph/mechanics-for-complaints/.
Please note that any request for correction, erasure and/or objection to process your personal data is subject to applicable laws and/or the DPA, its IRR and other issuances of the NPC. We may charge you a minimal fee to cover for the cost of verifying a request for information and locating, retrieving, reviewing and copying any material requested.