• Must be a graduate of any 4-year business related course
  • Must at least have 2 years service experience as a team leader (Internal)
  • Must at least have 3 years experience in related field skills (External)
  • Must have excellent in quantitative and analytical skills
  • Preferably has knowledge of business and management skills
  • Must have good written and verbal communication skills and goal oriented


  • Supervise and manage the entire operation of hubs
  • Plan direct and monitor the team to achieve operational targets
  • Must be well versed of all operational policies and guidelines set by the company
  • Authorized to assign or delegate key roles and tasks to any member of the team who can help the team to carry out over-all operational responsibilities
  • In close coordination with the Team and must see to it that there are checks and controls on how functions are delegated to ensure smooth flow of operations
  • Based on the demands of operations and upon close coordination with the team, the Hub Leader may assign or re-assign members’ job functions and responsibilities. Such movements and re-assignments must be coordinated with the Immediate Head for documentation and necessary turn-over of accountability
  • Ensure hub operations comply with regulatory standards which include but not limited to monitoring of contracts, lease and negotiating extensions.
  • Ensuring completion of registration requirements, permits and licenses
    Responsible for proper monitoring of all assets issued by the company to the team such as but not limited to Vaults, computers and its accessories, vehicles etc. and shall immediately report any discrepancies, lost or damages to the Immediate Head
  • Oversee Cashier and provide assistance if needed
  • Prepare, manage and organize all records and database related to the job for reference, research and reports. This may include but not limited to archiving, developing templates and submission of reports
  • Ensure compliance of all members to VL policies
  • Approval of member’s VL/SL requests
  • Cancellation or re-scheduling of approved leaves to address operational concerns
  • Approval of all requests made by the members of the team provided that the said requests are within the specified limits of the team such as repairs, supplies, materials etc.
  • Ensure hub’s proper level of inventory on supplies and materials
  • Approval of petty cash replenishment before final approval of the immediate Head
  • Continuously seek ways and means that will either improve efficiency or minimize operational costs, based on operations and industry data and its presumed impact
  • Accomplish results through managing hub personnel by developing and establishing effective controls, performance management, coaching and counselling, disciplining and ensuring that staff have necessary resources in the performance of their job
  • Ensure team’s and member’s compliance to company policies and that erring associates are disciplined
  • Promote a culture of service excellence by modelling 4 Virtues of QUADX: Ximple, Xecure, Xertain and Xeamless
  • Recommend solutions to problems encountered or observed
  • Perform other duties which may be assigned provided the relevant necessary orientation or training is carried out


  • Innovative problem solver who can generate workable solutions and resolve complaints
  • Highly adaptable, resourceful, patient and risk taker who is open to new ideas
  • Direct, communicate with and motivate subordinates to high performance
  • Strategically delegate duties and responsibilities for best results
  • Set and monitors performance standards within the team

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QuadX Inc.

2287 Chino Roces Avenue Extension

Makati City, Metro Manila

Philippines 1231


Phone: (+63) 2 877 8234

Email: [email protected]

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