CUSTOMER SUPPORT ASSOCIATE

QUALIFICATIONS:

  • College graduate of any business related course
  • At least 1 year experience handling similar work in a fast moving and service driven environment
  • Tech savvy and proficient in Microsoft Office
  • Good communication skills (written or oral)
  • Good comprehension, troubleshooting and analytical skills
  • Good EQ
  • Experience in Logistics or call center in a similar mode of operation is a plus
  • Must be willing to work 6-days a week
  • Amenable working on a shifting schedule, weekends and holidays
  • This is an agency-based position

JOB RESPONSIBILITIES:

  • Efficiently manage inbound concerns received from customers via email, chat and other channels within the company’s service level standards
  • Perform outgoing calls, if necessary, for quick resolution of concerns



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QuadX Inc.

2287 Chino Roces Avenue Extension

Makati City, Metro Manila

Philippines 1231

SALES INFO & INQUIRIES

Phone: (+63) 2 877 8234

Email: info[email protected]

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Copyright © 2019 QuadX Inc. | All rights reserved

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